Account Coordinator
Job Type: Full-time
Location: Jacksonville, FL
COMPANY OVERVIEW
Join a fast-growing, Veteran-owned & operated construction company in Jacksonville. Our in-demand team is growing, and we are hiring immediately for several positions. We offer competitive pay, benefits, and a chance to be part of an elite team in Jacksonville and now Nashville! Bring your talent to a company with growth potential. We treat our team with respect, always. Join our team today!
Apply online at https://e2roofingjax.com/careers/
Job Role
The mission, if you choose to accept, will be to support the sales and management teams, as well as respond to customer and prospect queries. We expect the perfect candidate to perform well in a team environment and have exceptional people skills. You will be responsible for creating and maintaining good customer relationships and ensuring smooth sales team operations through organization, communication, and administrative assistance.
Benefits
- Competitive pay package
- Paid time off
- Weekly pay
- Advancement Opportunities
- 401K after 1 year of employment
Roles and Responsibilities
- Inbound calls handling and sales team coordinating
- Outbound calls to customers
- Communicate to customers, employees, and vendors by phone/email
- Provide troubleshooting assistance for customer files, account statuses, and relevant problems.
- Review pending orders and specific customers’ requests to ensure excellent customer service and customer experience
- Schedule meetings for the sales and construction team
- Writing emails, transcribing notes, faxing, copying, creating spreadsheets, and printing documents figure heavily in your day. A strong knowledge of Microsoft Office is a must
- You might need to relay messages or instructions from your supervisor to others. Good listening and communication skills ensure that the information is relayed correctly
- Completes all license renewals on a timely basis
- Maintain accurate and detailed records of all transactions
- Obtains certificates of insurance, as needed
- Maintain and update contacts and jobs in CRM system
Skills and Expertise
- Moderate to advanced technical skills
- Highly organized
- Agile and adaptable to different scenarios and projects
- Exceptional verbal and written communication skills
- Thrives in a team environment
- Love working with people
- Take pride and responsibility in your work
- Ability to thrive in a fast-paced and sometimes high-pressure environment
- Preferred experience with CRM
- Self-starter – we can train you on job duties, but we can’t train you on work ethic.
- Proficiency with MS Office Suite, particularly MS Excel
Requirements:
- Must be able to pass a 7-year background check, and MVR
- Bachelor’s Degree preferred but not required
- Must have previous experience in CRMs, Microsoft Suite and scheduling
- Must have reliable transportation to and from work
- Previous Military experience is preferred